Youtube Offline Mode Is Not Working, And It Shows ‘touch To Retry’ But Doesn’t Work. How Do I Rectify The Situation

Youtube Offline Mode Is Not Working, And It Shows ‘touch To Retry’ But Doesn’t Work. How Do I Rectify The Situation? Contents hide 1 Youtube Offline Mode Is Not Working, And It Shows ‘touch To …

Youtube Offline Mode Is Not Working, And It Shows ‘touch To Retry’ But Doesn’t Work. How Do I Rectify The Situation?

Are you a fan of watching YouTube videos on the go, but recently all you see when you open the app is ‘Touch to Retry’, with no success? Don’t worry, it’s likely a slight glitch and can be easily resolved. This article will discuss the solutions for resolving the issue of YouTube Offline Mode not loading.

Step 1: Restart the YouTube App

The first step to take when YouTube Offline Mode doesn’t seem to be working is to restart the YouTube app. Try closing the app, then re-opening it and waiting for the ‘Touch to Retry’ message to reappear. If it still doesn’t work, it’s time to move to the next step.

Step 2: Clear the App Cache

Clearing the app cache is the next solution you’ll want to try if the app restart didn’t fix the issue. You’ll need to go to your device’s Settings, tap on Apps, find YouTube, and then Clean Data and then Clear Cache. Once you’ve completed this process, try re-opening the YouTube app and see if the Offline Mode is working now.

Step 3: Uninstall and Reinstall the App

If the first two steps don’t resolve the issue, then you should try uninstalling the YouTube app from your device and then reinstalling it. Before you reinstall the app, make sure to check if an updated version is available. After reinstalling, run the app and see if Offline Mode is working now.


If you’ve followed the steps outlined above and haven’t had success in resolving the ‘Touch to Retry’ issue, you may be able to get help from YouTube’s customer service. All you have to do is use their help form or contact them directly via the contact page. We hope that this article has helped you to rectify the issue with YouTube Offline Mode not working.

Is your internet connection working properly when you try to access Youtube?

Yes, your internet connection should be working properly if you are able to access YouTube. You may need to check your settings and account details, however, to ensure a smooth browsing experience.

Is YouTube’s offline mode enabled and up-to-date?

Yes, YouTube’s offline mode is enabled and up-to-date. As of April 2020, YouTube has offered users the ability to download and save videos for offline viewing in over a hundred countries around the world.

Have you tried clearing the cache and cookies from the browser to see if that solves the issue?

Yes, I have. Clearing the cache and cookies can help resolve common browser issues. I usually recommend this step to customers who are having trouble loading a website.

Does the ‘touch to retry’ message appear for all videos, or only certain videos?

The “touch to retry” message typically appears for certain videos. It usually appears when the video is buffering or when the connection speed is too slow to play the video.

What browser and device type are you using to access Youtube?

I am using Google Chrome on a Windows 10 laptop to access YouTube.

What are the troubleshooting steps to take if YouTube Offline mode is not working?

1. Check the internet connection: Make sure that the internet connection is stable and that there is not an interruption in the connection.

2. Update the YouTube app: See if there is an update available for the YouTube app and update it to the latest version.

3. Check for a platform restriction: If YouTube Offline mode is not working, then it could be due to a platform restriction. Be sure to check if the device you are using is supported by YouTube’s Offline feature.

4. Restart the device: Sometimes a device reset is all that is needed to make it work. Turn the device off and wait for a minute and then turn it back on.

5. Re-download the videos: Try re-downloading the videos that you have saved on YouTube Offline in case the files have gone corrupt.