Are you unsatisfied with your Disney+ subscription and looking for an easy way to cancel it? Cancelling a streaming service can be challenging and time-consuming, but not with Disney+. In this article, we offer a step-by-step guide to cancelling your Disney+ subscription, so you can easily make the switch to another streaming service. Keep reading to find out more.
1. Introduction to Disney Plus
Disney Plus is an exciting streaming platform from the Walt Disney Company. It launched in November 2019 and gives customers access to a variety of content from Disney, Pixar, Marvel, Star Wars, National Geographic, and more. Whether you are a fan of family-friendly programming, classic animated films, or blockbuster franchises, Disney Plus has something for everyone.
Here is a breakdown of what Disney Plus has to offer:
- The Disney Vault – access to a library of over 600 iconic films and TV shows
- Exclusive original content, like The Mandalorian, High School Musical: The Musical: The Series and The World According to Jeff Goldblum
- Hundreds of documentaries, features, and shorts
Disney Plus also features the latest Pixar releases and classic Marvel, Star Wars and National Geographic titles with additional content added regularly. There are multiple subscription options to suit a variety of budgets and needs. The extensive catalogue will provide hours of entertainment for the young and old alike. Don’t miss out, sign up to Disney Plus today and explore a world of exciting content.
2. How to Cancel Your Disney Plus Subscription
Pausing Your Subscription
If you don’t want to permanently cancel your Disney+ subscription, but only wish to pause it for a period of time, this feature will let you keep your account active. This way, you won’t lose access to all of your saved preferences and favorite shows when you come back. All you need to do is:
- Log in to Disney+ with your registered account.
- Go to the Manage Account section.
- Select the Pause Subscription option.
- Select pause for one month up to one year.
- Confirm your selection.
Canceling Your Subscription
If you wish to permanently cancel your Disney+ subscription, follow these steps:
- Log in to Disney+ with your login credential.
- Navigate to the Manage Account section.
- Select the Cancel Subscription option.
- Confirm your request to terminate the subscription.
You may be asked to provide feedback on why you are canceling the subscription. If so, provide the feedback and click ‘Continue’. After this, your subscription will be canceled and you can verify in the Manage Subscription section.
3. Manually Canceling Your Disney Plus Subscription
Cancelling one’s Disney Plus subscription manually is a simple process, however, it may present a few challenges. This article will focus on how to manually cancel one’s Disney Plus subscription.
Important Points to Note Before Cancelling:
- Subscriptions purchased through Apple and Android app stores cannot be cancelled through Disney Plus; these subscriptions must be cancelled through the app store.
- If you purchased a gift subscription, the recipient must cancel the subscription unless they have transferred ownership of the subscription.
- A cancelled subscription will remain active until the current billing period ends.
Cancelling a Subscription through Disney Plus:
- Sign in to your account on Disney Plus.
- Click on your profile icon, then click “Account Settings”.
- Click “Cancel Subscription”.
- Confirm that you want to cancel your subscription by selecting “Cancel Subscription”.
Once your subscription has been cancelled, a confirmation email will be sent to the registered email address for your account. Subscribers may be charged for purchases made on Disney Plus during their final billing period. As a result, it is important to keep track of any purchases made on the platform.
4. Canceling From Apple and Google Play
For users that have requested an app subscription cancellation through Apple App Store or Google Play Store, there are a few key things to keep in mind.
- Apple Store Users:
- Apple does not offer immediate cancellation. Subscriptions will continue until the end of the current billing cycle.
- Cancellations for prior billing cycles are not available.
- The subscription will be marked as cancelled but will continue until the current billing cycle is complete.
- Google Play Store Users:
- Immediate cancellation is available for different types of subscription use cases.
- For recurring billing products, cancellation of the current billing cycle is available.
- The subscription will be marked as cancelled right away and users will not be charged any further.
When a user has successfully cancelled their app subscription, they can be sure that they will not be charged going forward. Note that users will still have access to the subscription benefits until the end of the current billing cycle, but will no longer be billed from the next billing cycle.
5. Contacting Disney Plus Customer Service
If you experience technical or billing issues with Disney Plus streaming service, there are several ways to contact the customer service. All inquiries can be addressed to the customer service in most countries.
Calling: To speak to someone at the customer service or to get assistance with troubleshooting, you can call the dedicated Disney Plus customer service phone numbers:
- USA: 1-866-933-7172
- UK: 0800 802 0231
- Germany: 0800 664 0797
Online Support: The use of Disney+ online resources is best way to keep your subscription running smoothly. There are articles, video tutorials and a FAQ Section, offering multiple solutions to common problems. You can also open a direct support request to get additional help.
We hope that this article has clearly walked you through the simple steps of canceling your Disney+ subscription. Please don’t hesitate to contact customer service if you need any further assistance with your cancellation. Thank you for taking the time to learn how to cancel Disney+.